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Customer Service Centre
 Tel: (603) 2170 8282
 Fax: (603) 2031 7282
 Email:Customer Service
 Address: Ground Floor, Wisma Boustead,
71 Jalan Raja Chulan,
50200 Kuala Lumpur
Claims Enquiries
Claims One Stop Service Centre
 Tel: (603) 2170 8282 (press 3 for Claims)
 Fax: (603) 2031 6393
 Email:Claims Service
 Address: Level 26
Wisma Goldhill,
67 Jalan Raja Chulan,
50200 Kuala Lumpur
Operating Hours
Monday to Thursday
8.30am to 5.15pm

8.30am to 4.45pm
(Excluding public holidays)
Health insurance for foreign workers

The Hospitalisation and Surgical Scheme for Foreign Workers / Skim Perlindungan Insurans Kesihatan Pekerja Asing (SPIKPA) is a mandatory medical coverage for all foreign workers, effective 1 January 2011. Enforced by the Ministry of Health, all foreign workers are required to take up this compulsory scheme with a premium of RM120 and a total coverage of RM10,000.

This scheme is compulsory for:

  • foreign plantation workers (only in Sabah) – premium to be paid by the employers.
  • foreign workers in other sectors – premium can either be paid by the employers or the workers. In the event that the employer decides to pay in advance on behalf of the employees, permission from Director General, Labor Department Peninsular Malaysia is required for salary deduction purpose.

This scheme is optional for domestic foreign maids and foreign plantation workers (in other states). However, it is highly encouraged for them to take up this scheme to enjoy the medical benefits.


Schedule of Benefits

1(a) Daily Hospital Room & Board (Maximum up to 30 days)
As charged – in accordance to charges
consistent with third (3rd) Class Room & Board to a maximum of RM60 per day,
in a Non-Corporatised Malaysian
Government Hospital in conformance
to the changes specified
under Akta Fi 1951,
Perintah Fi (Perubatan) 1982
1(b) Intensive Care Unit (Maximum up to 15 days)
2 Hospital Supplies and Services
3 Operating Theatre
4 Surgical fees (Excluding organ transplantation)
5 Anaesthetist Fees
6 In-Hospital Physician Visits (Maximum up to 30 days)
7 In-Hospital Specialist Consultation Visits (Maximum up to 30 days)
8 Ambulance Fees/Medical Report Fees
Maximum Overall Annual Limit (item 1-8)
Premium Per Person
Important Note :
All benefits payable for any number of disabilities in any one given period of Insurance is subject to the Overall Annual Limit of RM10,000 per Insured Person. 

If you would like to know more, please send an Enquiry or Contact Us.

Policy wording
Click to read/download our policy wording.

Proposal Form & Member Enrolment Form
Click here to download the proposal form and the member enrolment form, complete it and fax it back to us at 03-2031 7282.

Should you need more information or help, you can send us an Enquiry. You can also Contact Us or any AXA agent.

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