There have been incidents of civil unrest in Hong Kong and Jammu and Kashmir regions, which had led to flight disruptions and issuance of travel advisory warnings regarding travel to these regions. The general mass media has made extensive coverage on this matter, hence these are regarded as known events.
AXA Affin General Insurance will treat any claims relating to the event, that arise from policies purchased on or after 14th Aug 2019 , as “known events” and therefore are not covered. You may submit a policy cancellation request to us via your servicing agents or firstname.lastname@example.org for policy cancellation premium refund.
If a travel cancellation or disruptions loss does occur as a result of the flight cancellation, please take note of the following Policy Conditions on Loss of Deposit or Cancellation benefit:
A. Your Travel Policy must be purchased before 14 August 2019 and at least 14 days before commencement of your trip.
B. You must obtain written confirmation from your Airline/Hotel/Travel Operator, confirming the non-refundable prepaid cost of your ticket and/or accommodation.
For any further enquiries, please contact our Customer Service at +603 2170 8282 (Mon-Fri 8:30am-5.30pm). Email: email@example.com
For Emergency Assistance while you are overseas, please contact our 24/7 Travel Assistance line at +603 2142 0399
In appreciation to its loyal customers, AXA Malaysia (AXA Affin General Insurance Berhad & AXA Affin Life Insurance Berhad) will be absorbing the 6% goods and services tax (GST) to all its policyholders, as follows:
For more information, please click here to contact us.
Important Notice :
Please be informed that Service Tax will be implemented by the Government of Malaysia with effect from 1 September 2018 at a rate of six (6) per centum.
AXA Affin Insurance Malaysia reserves the right to collect from you an amount equivalent to the Service Tax payable on the applicable premium for the policy period, or in the event that the policy period commences before but expires after 1 September 2018, to collect from you an amount equivalent to the Service Tax payable on the applicable premium calculated from 1 September 2018 on a pro-rated basis.
Your obligation to pay Service Tax shall form part of the Terms and Conditions in your insurance policy.
The laws governing Service Tax are as per the Service Tax Act, 2018 and all Regulations passed by the Government of Malaysia from time to time.
For more info on taxable services under the Insurance & Takaful industry, kindly click here (Reference: B. Service Tax – Item 9)
Notis Penting :
Dimaklumkan bahawa Cukai Perkhidmatan akan dikuatkuasakan oleh Kerajaan Malaysia pada 1 September 2018 pada kadar enam (6) peratus.
AXA Affin Insurance Malaysia berhak memungut sejumlah amaun bayaran Cukai Perkhidmatan yang dikenakan ke atas premium yang ditetapkan semasa tempoh polisi, atau sekiranya tempoh polisi bermula sebelum dan berakhir selepas 1 September 2018, memungut daripada pemegang polisi amaun Cukai Perkhidmatan secara pro-rata yang dikenakan ke atas premium yang dikira bermula 1 September 2018.
Kewajipan membayar Cukai Perkhidmatan hendaklah tertakluk kepada Terma dan Syarat di dalam polisi Insurans anda. Undang-Undang yang mentadbir Cukai Perkhidmatan adalah Akta Cukai Perkhidmatan, 2018 dan segala Peraturan yang diluluskan oleh Kerajaan Malaysia dari masa ke semasa.
Untuk maklumat lanjut tentang Cukai Perkhidmatan yang dikenakan di bawah industri Insurans & Takaful, sila klik sini. (Rujukan: B. Service Tax – No. 9)