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Contact Us

We're here to answer any questions you have about our products and services. Below are all of the AXA contact details you should need.

AXA Affin General Insurance Berhad

Customer Service

Contact Number

(+603) 2170 8282

Operating Hours

Mon to Thu: 8.30am-5.30pm, Fri: 8.30am-5.00pm

Claims Hotline

Operating Hours

Mon to Fri: 8.30am to 5.30pm (Excluding public holidays)

5 Ways Insurance Agents Can Make Your Life Easier!

Find out more

AXA Affin Life Insurance Berhad

Life Insurance Hotline (one number for all services)

Contact Number

1300-88-1616

Operating Hours

Mon to Thu: 8.30am-5.30pm, Fri: 8.30am-5.00pm

Payment mode

1 Credit Card Payment Authorisation

2 JomPAY

3 Electronic Payment (INTERNET)

4 Over the Counter - MAYBANK or BSN

5 Bank Auto Debit Arrangement

6 Branch Office Counter

7 Mail

Payment-instruction-ENG (PDF - 58 KB)

24-Hour Emergency Contacts

AXA Affin General Insurance Berhad
Guarantee Letter for Hospitalization

Operating Hours

24 Hours / 7 Days a week
AXA Affin General Insurance Berhad
Motor Roadside Assistance

Contact Number

1800-88-1033

Operating Hours

24 Hours / 7 Days a week
AXA Affin General Insurance Berhad
Travel Assistance

Contact Number

(+603) 2142 0399

Operating Hours

24 Hours / 7 Days a week

AXA Affin Life Documents Download

Policy Servicing Form
Underwriting Questionnaire Form
List of Medical Questionnaires
List of None Medical Questionnaires
List of Financial Questionnaires
Medical Reimbursement Form
Medical Reimbursement Form

Enquiry Form

 

Branch Locator

Please select an AXA branch near you:

Panel Hospital Locator

AXA Affin General Insurance (MiCare)
AXA Affin General Insurance (Asia Assistance)
AXA Affin Life Insurance
Please select an area
Kuala Lumpur
Kuala Lumpur
No. 2418-1, KM 8, Lebuh Ayer Keroh, 75450 Melaka
Tel 606 231 9999
Please select an area
Kuala Lumpur
Kuala Lumpur
No. 2418-1, KM 8, Lebuh Ayer Keroh, 75450 Melaka
Tel 606 231 9999
Please select an area
Kuala Lumpur
Kuala Lumpur
No. 2418-1, KM 8, Lebuh Ayer Keroh, 75450 Melaka
Tel 606 231 9999

Panel Workshop Locator

Please select an area
Kuala Lumpur
Kuala Lumpur
No. 2418-1, KM 8, Lebuh Ayer Keroh, 75450 Melaka
Tel 606 231 9999